Frequently Asked Question​s

As a subscriber, you are assured of daily opportunities, at your fingertips, covering your exact qualification and needs.

We do all the work - finding tenders from dozens of sources, to matching them to your requirement, right up to despatching them by email, fax or the internet - to ensure you get what you want everyday.

You will see immediate benefits with:

• A large pool of public tender and procurement information covering a wide range of industries and categories
• Highly qualified and matched tenders at your fingertips.
• Daily information despatches by email, fax, sms, internet. Never miss an opportunity.
• Greater savings in time, cost and resources. We do all the work for you.
• Access to information 24 hours a day, 365 days a year - from anywhere in the world.

• Experience the benefits immediately with by signing up for our 7-day FREE trial.

Although TenderDirect gathers project and procurement tenders opportunities for subscribers who are registered with various government bodies, the wealth of information available offers smart executives a wider and deeper view of the Malaysian project & procurement sector.

We invite you to register for a 7-day Free Trial to experience the benefits TenderDirect can provide for your business.

You will need to make your application directly with the respective government organisation.

We have many international contractors who are our subscribers.

To bid for a project, you will need to check if it is open to international or joint venture participation. 

Presently, we are not allowed to sell you tender documents directly as you are required to present certain documents (your registration certificates, etc) to the project owner before you are allowed to buy the documents.

We are currently in discussion with the Government on making the tender documents instantly available to you via electronic format (Internet Download/CD-Rom).

All MOF suppliers (Ministry of Finance) must compulsorily register themselves with E-Perolehan, which is the official body set up to manage MOF registered suppliers.

TenderDirect, on the other hand, is an independent tender information service provider which gathers, publishes and distributes tender and procurement information from all sectors including those meant for PKK, CIDB and MOF.

While we understand that some information may overlap, we are confident you will find that the scope and range of information covered by TenderDirect will bring valuable benefits to your business.

TenderDirect is a Central Respository for Tenders and Procurement information.

Everyday, we gather, categorize, compile business opportunities from Government, semi-Government & private organisations in Malaysia. These opportunities are then sent to our pool of subscribers (consisting of contractors, supplies and service providers who are registered with PKK, CIDB, MOF. Telekom, MAB, etc)

Tender information are provided in English, Bahasa Malaysia, or both depending on the issuing government agency.

While many tenders are primarily in Bahasa Malaysia, some are published in English or offer bilingual formats.

Not at the moment but we are working towards getting Asian based tenders soon.  

Although TenderDirect was set-up for medium and large projects, our coverage of smaller F-Class Tenders (issued at district level) has been increasing daily.  

TenderDirect offers you thousands of tenders covering different categories and industries which are offered by Government, semi-government and private organisations in Malaysia. Some of the more popular categories are Construction, Computers, Power, Telecommunications, Security, Cleaning, Supply and Service. The best way to get an idea of the scope of our tenders is to experience it yourself by logging in and browsing hundreds of available categories and specialisations.

We have observed that hotmail accounts have a high tendency of late mail delivery. In addition, it has a high rate of returns (non-delivery).

You can register

Online - at http://tenderdirect.com.my (you will gain immediate access with this method);

Pick up an application form/brochure at any PKK office or Government Agency in Malaysia (click here for full list), fill in your details and fax to 03-40421099; or

Call us at 03-40421266 for an application form and we will fax it to you immediately.

No payment is required at the time of registration as we give you the first 7 days FREE to evaluate the service before confirmation.

If your registration is successful, your password will be emailed immediately to the email you used during registration. You should open up your email program and check your mail for login and password information.

This usually happens within minutes but if you have not received your password within 15 minutes, please call us and we will assist you.

The most common reason is that the email address provided is incorrect and the password cannot be sent.

Please make sure you have read and consented to our Terms of Service (you will need to tick on the little box to confirm your acceptance) and click on the confirm button at the bottom.

If your registration is accepted, a confirmation is posted on the following page and your login and password information would have been sent to you by email.

If you are still having problems with the registration process, please feel free to call us for assistance.

You do not need to re-enter your information again as it is still in our database. Please let us know of your interest and we will reactivate your account.

You can cancel the 7-day trial at the CANCEL TRIAL page. Alternatively, you can send us an email requesting cancellation.

There are no charges as long as you cancel before the trial ends.

Before your trial end, we will seek your confirmation to continue with a full subscription. After you confirm, an invoice will be sent to you. We have arranged different payment methods for your convenience.

If you decide not to continue after the trial, you can let us know at the Cancel Trial page

Yes, you can. Just contact our customer care officers and we will arrange it for you. If the new package value is less than the amount you have paid, we will credit your account accordingly.

You can choose to receive our tenders daily by EMAIL or

Alternatively, if you are net savvy and want to login everyday for your tenders, you can subscribe to our ONLINE only package.

Please refer to our rate card

Our minimum package is for three months. At the moment we are not offering monthly subscription packages.

A basic ONLINE subscription costs RM30 per month. Tenders broadcasted by email cost an additional RM20 per month while faxed tenders costs an additional RM30 per month. Please refer to detailed rates available  

Most clients pay us via Online banking, however cheques can be banked in directly into our account and do share the payment slip with us.  Your account will be activated upon clearance of the cheque.

For immediate activation, you can Debit Directly into any Maybank branch (Account No: 514075433042)in Malaysia or Singapore and fax us the bank-in slip.

If you pay by Maybank2U, please email or fax us the transaction record.  

Due to security reasons, we have stopped supporting payments by credit cards.

Nevertheless, we can still process your credit card payment through a third party merchant account (Card-Pay from BSN). Please let us know if you wish to pay by credit card and we will arrange it for you.  

If you made payment by Direct Debit into our Maybank account, please let us know immediately by sending us the bank-in slip. Your account will be activated immediately upon payment confirmation.  

Your colleagues will need valid accounts with us in order to receive daily tenders.

Please contact our customer care officers for information about multiple accounts for your company.

The most common problem is that your account has either expired or is not activated. Please note the message on the screen and call us for assistance

At the top bar of your page is a Members Corner (Sudut Ahli) option. Click on this link to access various member options including Password Change.

You will need to enter your existing password followed by your new password in the form provided. Your new password is in effect the minute you confirm your change.

Tenders are matched to your specifications and requirements selected during and after registration. If you find that you are getting unrelated tenders, you should adjust your specification settings in the Change Profile page.

You can also call or email us with your requests and we will gladly adjust your settings.